Reporting a repair
The previous Homige website routed its "Property Repairs" / "Report a Repair" navigation into the general contact route rather than exposing a separate public repair-management page.
That behaviour has been retained here in a clearer form so the old navigation purpose is not lost during migration.
When reporting a problem
- Identify the property and room where relevant.
- Describe the fault and when it started.
- Explain whether water, heating, electricity, security or another essential service is affected.
- Include photographs where they help explain the problem.
- State any access restrictions or times when access can be arranged.
Existing tenants
Existing tenants should continue to use the normal tenancy contact or maintenance route already provided to them for urgent or property-specific matters. The public contact page can be used where no other route is available.